Privacy Policy

Last Updated: 20-06-2026

Welcome to poojaposhak.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

Information We Collect

Information You Provide Directly

When you use our website, we may collect:

Name
Email address
Phone number
Billing and shipping address
Payment confirmation details
Account login information
Product reviews and feedback
Customer support communications
Loyalty points, referrals, gift cards, and rewards information

Providing certain information may be necessary to place orders or access specific features of our website.

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages visited
Products viewed
Shopping cart activity
Website usage data
Network and connection information

This information helps us improve website performance and user experience.

Information from Third Parties

We may receive information from trusted third-party service providers, including:

Payment gateways
Shipping and logistics partners
Analytics providers
Marketing partners
Website hosting and technical service providers

How We Use Your Information

We use your personal information to:

Process Orders

Confirm and fulfill purchases
Process payments
Arrange shipping and delivery
Manage returns and customer support

Manage Your Account

Create and maintain user accounts
Provide account-related notifications
Protect account security

Improve Our Services

Analyze website performance
Improve customer experience
Develop new features and services

Marketing Communications

With your consent, we may send:

Promotional offers
Product updates
Newsletters
Special announcements

You may unsubscribe from marketing emails at any time.

Security and Fraud Prevention

We use personal information to:

Detect fraudulent activity
Protect customer accounts
Maintain website security
Comply with legal obligations

Signature Analysis Service

If you use our complimentary Signature Analysis Service by applying the code SIGN, we may request a cropped image of your signature.

The image is used solely for generating the requested analysis.
The image is deleted after the analysis is delivered.
We do not store, sell, or share the image with any third party.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze visitor behavior
Measure marketing effectiveness

Most browsers allow you to disable cookies. However, some website features may not function properly if cookies are disabled.

For more information about Shopify cookies, please visit:
https://www.shopify.com/legal/cookies

Sharing of Personal Information

We may share your information with trusted third parties only when necessary, including:

Payment processors
Shipping partners
Customer support providers
Website hosting providers
Analytics and marketing partners
Legal authorities, when required by law

We do not sell your personal information for monetary gain.

Product Reviews and User Content

If you submit product reviews, ratings, or other public content on our website:

The content may be visible to other visitors.
We cannot control how others use publicly available information.
Please avoid sharing sensitive personal information in public reviews.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before sharing personal information.

Children’s Privacy

Our services are not intended for children under 16 years of age.

We do not knowingly collect personal information from children. If a parent or guardian believes a child has provided personal information to us, please contact us so we can remove it.

Data Security

We implement reasonable security measures to protect your information.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide services
Maintain accounts
Comply with legal obligations
Resolve disputes
Enforce our policies

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent
Restrict certain processing activities
Opt out of marketing communications

To exercise any of these rights, please contact us using the details provided below.

International Users

If you access our website from outside India, your information may be transferred, stored, or processed in countries where our service providers operate.

We take reasonable measures to ensure appropriate protection of personal information during such transfers.

Shipping & Delivery Information

Shipping time typically ranges from 7–15 business days, depending on product availability and customization requirements.
Delivery timelines may vary based on location and courier services.

Returns & Exchanges

International Orders

We do not offer returns or exchanges for orders shipped outside India.

Domestic Orders (India)

Please refer to our dedicated Return & Refund Policy page for complete details.

Open Package Deliveries

We do not provide an open-package inspection facility at the time of delivery.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Krishnsakhi / Pooja Poshak Udyog

Email: poojaposhakudhyog@gmail.com

Address:
124, Atkhamba Bazar,

In Front of Mota Ganesh Mandir,

Near Bankey Bihari Ji Temple, Vrindavan,

Uttar Pradesh – 281121, India

We are the data controller of your personal information for the purposes of applicable data protection laws.